Text messages sent when blood donors’ blood is used

Description and Key take-away(s) A local county in Sweden wanted to increase blood donations. They tested sending a text message to a previous donor whenever the blood donated is used for a patient. This is a very nice and powerful way of both increasing the incentives for a [...]

Text messages sent when blood donors’ blood is used 2017-01-12T14:28:20+11:00

Schools increase attendance with washers/dryers as tools of social acceptance

Interested by more Case Studies? Find them all here. Key take-away(s) This case study illustrates how taking the time to discover and analyze the incentives of agents is often enough to change a behavior. In some schools in St Louis, attendance was low. Most standard policy measures thought to increase [...]

Schools increase attendance with washers/dryers as tools of social acceptance 2016-09-02T16:47:12+11:00

Encouraging hospital visitors to use hand disinfectant

Note: analysis based on my Behavioral Orchestration and Analysis framework explained here. Source: Nudging Hospital Visitors’ Hand Hygiene Compliance Goal(s) Reducing Hospital-acquired-infections by increasing the proportion of visitors to relatives staying at hospitals that use the hand sanitizers available. Changes implemented Choice Architecture Contextual persuasion and copy elements added a red sign to [...]

Encouraging hospital visitors to use hand disinfectant 2016-04-24T00:07:22+11:00

Stating Appointment Costs in SMS Reminders Reduces Missed Hospital Appointments

Great new study[1.Hallsworth M, Berry D, Sanders M, Sallis A, King D, Vlaev I, et al. (2015) Stating Appointment Costs in SMS Reminders Reduces Missed Hospital Appointments: Findings from Two Randomised Controlled Trials. PLoS ONE 10(9): e0137306. doi:10.1371/journal.pone.0137306 (link)] from the UK Behavioral Insights Team. They also wrote a great a fantastic [...]

Stating Appointment Costs in SMS Reminders Reduces Missed Hospital Appointments 2015-11-05T17:01:58+11:00

SMS reminders before health appointments are effective

Yes, it may sounds superfluous to report such results, but all interventions should be monitored and evaluated and no effect can be taken for granted. Background and main results quoted below from this review[1. Gurol-Urganci I, de Jongh T, Vodopivec-Jamsek V, Atun R, Car J. Mobile phone messaging reminders for attendance [...]

SMS reminders before health appointments are effective 2015-11-05T16:50:44+11:00

Moving signature box to top of form instead of bottom increased fees collected

Note: analysis based on my Behavioral Orchestration and Analysis framework explained here. Source The White House Social and Behavioral Sciences Team conducted this experiment and reported on its results in their 2015 report. Goal(s) To see if certifying to tell the truth on an administrative form was impacted by having the signature box [...]

Moving signature box to top of form instead of bottom increased fees collected 2015-10-21T14:52:26+11:00

Signing before filling forms makes us more honest than signing at the end

Study in PNAS[1. Lisa L. Shu, Nina Mazar, Francesca Gino, Dan Ariely, and Max H. Bazerman Signing at the beginning makes ethics salient and decreases dishonest self-reports in comparison to signing at the end PNAS 2012 109: 15197-15200; doi: 10.1073/pnas.1209746109, link], abstract: Many written forms required by businesses and governments rely [...]

Signing before filling forms makes us more honest than signing at the end 2015-10-21T14:44:28+11:00

Removing bottled water from campus increased consumption of other bottled beverages

Details below, but lessons to be learned from the University of Vermont (UVM) somewhat failed intervention: always test on a small sample before scaling behavioral interventions always plan for ways to evaluate the effects of the BI before implementation: you shouldn't be wondering after the fact how you could somehow evaluate [...]

Removing bottled water from campus increased consumption of other bottled beverages 2015-09-27T16:46:40+11:00

Banning single-use plastic bags results in more plastic bag waste

The city of Austin, TX implemented a single-use plastic bag ban in 2013 and two years later they did an assessment which revealed the proportion of plastic bags in the waste had increased, not decreased. From Bloomberg: What the city didn't foresee is that residents would start treating reusable bags [...]

Banning single-use plastic bags results in more plastic bag waste 2015-08-28T22:45:38+11:00